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Privacy policy

How we obtain, process and store personal data.

1. General provisions

1.1. This Privacy Policy describes how SIA “Maro PRO”, Reg. No. 40103289768, Nākotnes iela 2, Ķekava, Ķekava Municipality, LV-2123, Latvia (brand DTF Printer, hereinafter also – the “Data Controller”) obtains, processes and stores personal data that it receives from its customers and from people who visit this website (hereinafter – the “Data Subject” or “you”).

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing is any operation performed on personal data, such as collection, recording, alteration, use, viewing, erasure or destruction.

1.3. The Data Controller follows the data processing principles laid down in law and is able to confirm that personal data is processed in accordance with the legislation in force.

2. Obtaining, processing and storing personal data

2.1. The Data Controller obtains, processes and stores personally identifiable information mainly through the online shop website and by e-mail.

2.2. By visiting and using the services provided in the online shop, you agree that any information you provide is used and managed for the purposes set out in this Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the personal data submitted is correct, accurate and complete. Knowingly providing false information is considered a breach of our Privacy Policy. The Data Subject must notify the Data Controller immediately of any changes to the personal data submitted.

2.4. The Data Controller is not liable for losses caused to the Data Subject or to third parties as a result of false personal data having been submitted.

3. Processing of customers’ personal data

3.1. The Data Controller may process the following personal data:

  • First name and surname

  • Date of birth

  • Contact information (e-mail address and/or phone number)

  • Transaction data (goods purchased, delivery address, price, payment information, etc.)

  • Any other information submitted to us while purchasing the services and goods offered on the website or when contacting us

3.2. In addition, the Data Controller has the right to check the accuracy of the data submitted using publicly available registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

  • a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

  • b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

  • c) processing is necessary for compliance with a legal obligation to which the controller is subject;

  • f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller stores and processes the Data Subject’s personal data as long as at least one of the following criteria applies:

  • The personal data is needed for the purposes for which it was obtained;

  • As long as the Data Controller and/or the Data Subject can pursue their legitimate interests in accordance with the procedure laid down in external regulations, such as raising objections or bringing or conducting legal proceedings;

  • As long as there is a legal obligation to store the data, for example under the Accounting Law;

  • As long as the Data Subject’s consent to the processing is valid, if there is no other lawful basis for processing.

When the circumstances listed in this point cease to apply, the storage period of the Data Subject’s personal data also ends, and all the personal data concerned is irreversibly deleted from computer systems and from electronic and/or paper documents containing it, or those documents are anonymised.

3.5. To fulfil its obligations to you, the Data Controller has the right to pass your personal data on to partners and data processors that carry out the necessary processing on our behalf, such as accountants, courier services, etc. Payments are processed by the payment platform makecommerce.lv, so our company passes the personal data needed to make a payment on to the owner of the platform, Maksekeskus AS.

On request, we may pass your personal data on to state and law enforcement authorities in order to defend our legal interests where necessary by preparing, submitting and defending legal claims.

3.6. When processing and storing personal data, the Data Controller implements organisational and technical measures to protect personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

4. Rights of the Data Subject

4.1. Under the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

  • Access your personal data, receive information about its processing, request a copy of your personal data in electronic format and have this data transferred to another controller (data portability);

  • Request the correction of incorrect, inaccurate or incomplete personal data;

  • Have your personal data erased (“the right to be forgotten”), except where the law requires the data to be kept;

  • Withdraw your previously given consent to the processing of personal data;

  • Restrict the processing of your data – the right to ask us to temporarily stop processing all of your personal data;

  • Lodge a complaint with the Data State Inspectorate.

You can submit a request to exercise your rights by filling in a form in person at the office of SIA “Maro PRO”, Nākotnes iela 2, Ķekava, or by sending the request electronically to our customer support at info@maropro.lv.

5. Final provisions

5.1. This Privacy Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.

5.2. The Data Controller has the right to amend or supplement this Privacy Policy at any time without prior notice. Amendments take effect once they are published on this website.